Racing Wheel [Archive] - Racerplanet Network Forums

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[XR]DrX
12-08-2004, 11:56 PM
Guys and Girls,
I have to tell you of the custumer support I am recieving form the makers of my wheel. It's a Saitek R440 force feedback . I have used this wheel for 2 yrs and it has performed like any other wheel out there, recently due to my heavy foot. I broke the pedal assembly and I wrote to Saitek and told them my dilema. How did they respond, you ask ???????
Well let me tell ya they responded with a BRAND NEW WHEEL !!!!!!!!!!!!!!!!!!!! not with just a pedal assembly but a BRAND NEW WHEEL !!!!!!!!!!!!!!!!!!! the wheel is coverd with a 1 yr warrenty !!!!!!!!!!!!!!!!!!! If you are in the market for a wheel and would like to check this one out then go here and tell them that your looking for the best. www.Saitek.com :HB: :HB: :HB: :HB: :HB: :HB: :HB: :HB:

Wazza
12-11-2004, 08:38 PM
Neat stuff Bill.

When my Momo shifter snapped, I took it back to Electronics Boutique and he swapped the main unit no questions asked. However, I did know the manager ;) Otherwise I think they would usually send it away, or wait for authorisation from the other companies or higher management.