Y2kGoofball
09-16-2004, 10:14 PM
Long thread but oh well (alot of it repeats itself because I am quoting emails here)
Today I checked my email and had this message. It was graphical and included a small ebay logo, looked legit to the untrained eye
Naturally my email address takes up the "to" section but ive removed it to prevent any spam etc
From: av-confirm@ebay.ca
To:
Subject: TKO NOTICE: Please verify your account
Date: Wed 09/15/04 12:25 AM
eBay Notice
Dear y2kgoofball@******** ,
We are currently performing regular maintenance of our security measures.
Your account has been selected for this maintenance.
Protecting the security of your eBay auction account is our primary concern,
and we apologize for any inconvenience this may cause.
Comments are welcomed!
In order to update your account information, you need to complete the following process!
If not, your account may behave unnormally and errors may occur without notification.
--------------------------------------------------------------------------------
Please enter your eBay details:
eBay User ID:
eBay Password:
Very important: Please submit only once!
--------------------------------------------------------------------------------
Safe Trading Tips - Sell with Confidence
Pay Safely with PayPal - PayPal is the fast, easy and secure payment for eBay.
Avoid payments with cash transfer services such as Western Union and MoneyGram that send cash instantly from storefront locations and by phone.
--------------------------------------------------------------------------------
This eBay notice was sent to y2kgoofball@********** based on your eBay account preferences.
As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions.
Copyright © 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc.
Right ... like I said looked legit and sounded it BUT I reported it to Ebay spoof / spam email, because I know better )=) This was the email I got back from them - Ive hidden the report number just for their sake.
Date: Thu, 16 Sep 2004 21:17:49 -0700
To:
Subject: Thank You for Your Report (SafeHarbor)
From: "eBay Customer Support" <spoof@ebay.com>
Thank you for contacting us about a potential fraudulent (spoof) email
or Web site. We will investigate this situation immediately and inform
you of the results in a separate email. If you are reporting an email
or
a Web site that is asking for personal financial information, it is
best
to assume it is fake until you receive a response from us.
In order to reply as quickly as possible, we are sending you an
automated response about the following topics:
1. IDENTIFYING FAKE EMAILS AND WEB SITES
2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY
Please submit other questions or concerns through our Contact Us
System,
which can be accessed by clicking on the "help" button on the top of
any
eBay page. This allows us to dedicate our resources appropriately.
1. IDENTIFYING FAKE EMAILS AND WEB SITES
The best defense against fake emails and Web sites is learning how to
spot them. You can learn more about fake emails and Web sites through
our Spoof Tutorial at the following Web page:
http://pages.ebay.com/education/spooftutorial/
2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
One of the best tools to protect yourself from fraudulent (spoof) Web
sites is eBay Toolbar with Account Guard. The Account Guard feature
indicates when you are on an eBay or PayPal Web site and warns you if
you are on a known spoof site. To learn more about eBay Toolbar with
Account Guard open a new browser and type www.ebay.com/ebay_toolbar
into
the address bar.
3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY
We recommend that you keep your browser, operating system, and virus
protection software up to date. Check for updates at the "Windows
Update" link on www.microsoft.com and scan your computer for viruses
often.
If you think your personal information has been compromised in any way,
you should take immediate steps to change your eBay, PayPal, and email
passwords. You should also contact your bank to see if there has been
any suspicious activity on your account. You can find more information
about protecting your identity at the following help page:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
Thank you again for sending us your report. We appreciate your efforts
to keep eBay and PayPal safe.
Regards,
eBay Trust & Safety Team
Righty oh
3 minutes later I recieved this email from them!
Date: Thu, 16 Sep 2004 21:20:57 -0700
To:
Subject: RE: Your recent report to eBay's Trust and Safety Department .
From: "eBay Customer Support" <spoof@ebay.com>
Hello,
Thank you for writing to eBay regarding the email you received.
Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.
The email you reported was not sent by eBay. We have reported this
email
to the appropriate authorities.
In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password.
eBay
will never ask you for sensitive personal information such as
passwords,
bank account or credit card numbers, Personal Identification Numbers
(PINs), or Social Security Numbers in an email. If you ever need to
provide sensitive information to us, please open a new Web browser,
type
www.ebay.com into your browser address field, and click on the "site
map" link located at the top the page to access the eBay page you need.
If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com. Do not respond to it
or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.
If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.
http://pages.ebay.com/help/confidence/isgw-account-theft-reporting.html
To review eBay's new tutorial about Spoof Emails, please see the
following Web page:
http://pages.ebay.com/education/spooftutorial/
Once again, thank you for alerting us to the spoof email you received.
Your efforts help us ensure that eBay remains a safe and vibrant online
marketplace.
Regards,
Name Withheld (you dont need to know their name)
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)
Today I checked my email and had this message. It was graphical and included a small ebay logo, looked legit to the untrained eye
Naturally my email address takes up the "to" section but ive removed it to prevent any spam etc
From: av-confirm@ebay.ca
To:
Subject: TKO NOTICE: Please verify your account
Date: Wed 09/15/04 12:25 AM
eBay Notice
Dear y2kgoofball@******** ,
We are currently performing regular maintenance of our security measures.
Your account has been selected for this maintenance.
Protecting the security of your eBay auction account is our primary concern,
and we apologize for any inconvenience this may cause.
Comments are welcomed!
In order to update your account information, you need to complete the following process!
If not, your account may behave unnormally and errors may occur without notification.
--------------------------------------------------------------------------------
Please enter your eBay details:
eBay User ID:
eBay Password:
Very important: Please submit only once!
--------------------------------------------------------------------------------
Safe Trading Tips - Sell with Confidence
Pay Safely with PayPal - PayPal is the fast, easy and secure payment for eBay.
Avoid payments with cash transfer services such as Western Union and MoneyGram that send cash instantly from storefront locations and by phone.
--------------------------------------------------------------------------------
This eBay notice was sent to y2kgoofball@********** based on your eBay account preferences.
As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. Visit our Privacy Policy and User Agreement if you have any questions.
Copyright © 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc.
Right ... like I said looked legit and sounded it BUT I reported it to Ebay spoof / spam email, because I know better )=) This was the email I got back from them - Ive hidden the report number just for their sake.
Date: Thu, 16 Sep 2004 21:17:49 -0700
To:
Subject: Thank You for Your Report (SafeHarbor)
From: "eBay Customer Support" <spoof@ebay.com>
Thank you for contacting us about a potential fraudulent (spoof) email
or Web site. We will investigate this situation immediately and inform
you of the results in a separate email. If you are reporting an email
or
a Web site that is asking for personal financial information, it is
best
to assume it is fake until you receive a response from us.
In order to reply as quickly as possible, we are sending you an
automated response about the following topics:
1. IDENTIFYING FAKE EMAILS AND WEB SITES
2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY
Please submit other questions or concerns through our Contact Us
System,
which can be accessed by clicking on the "help" button on the top of
any
eBay page. This allows us to dedicate our resources appropriately.
1. IDENTIFYING FAKE EMAILS AND WEB SITES
The best defense against fake emails and Web sites is learning how to
spot them. You can learn more about fake emails and Web sites through
our Spoof Tutorial at the following Web page:
http://pages.ebay.com/education/spooftutorial/
2. USING EBAY TOOLBAR WITH ACCOUNT GUARD
One of the best tools to protect yourself from fraudulent (spoof) Web
sites is eBay Toolbar with Account Guard. The Account Guard feature
indicates when you are on an eBay or PayPal Web site and warns you if
you are on a known spoof site. To learn more about eBay Toolbar with
Account Guard open a new browser and type www.ebay.com/ebay_toolbar
into
the address bar.
3. PROTECTING YOUR ACCOUNT AND INTERNET SECURITY
We recommend that you keep your browser, operating system, and virus
protection software up to date. Check for updates at the "Windows
Update" link on www.microsoft.com and scan your computer for viruses
often.
If you think your personal information has been compromised in any way,
you should take immediate steps to change your eBay, PayPal, and email
passwords. You should also contact your bank to see if there has been
any suspicious activity on your account. You can find more information
about protecting your identity at the following help page:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
Thank you again for sending us your report. We appreciate your efforts
to keep eBay and PayPal safe.
Regards,
eBay Trust & Safety Team
Righty oh
3 minutes later I recieved this email from them!
Date: Thu, 16 Sep 2004 21:20:57 -0700
To:
Subject: RE: Your recent report to eBay's Trust and Safety Department .
From: "eBay Customer Support" <spoof@ebay.com>
Hello,
Thank you for writing to eBay regarding the email you received.
Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.
The email you reported was not sent by eBay. We have reported this
to the appropriate authorities.
In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password.
eBay
will never ask you for sensitive personal information such as
passwords,
bank account or credit card numbers, Personal Identification Numbers
(PINs), or Social Security Numbers in an email. If you ever need to
provide sensitive information to us, please open a new Web browser,
type
www.ebay.com into your browser address field, and click on the "site
map" link located at the top the page to access the eBay page you need.
If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com. Do not respond to it
or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.
If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.
http://pages.ebay.com/help/confidence/isgw-account-theft-reporting.html
To review eBay's new tutorial about Spoof Emails, please see the
following Web page:
http://pages.ebay.com/education/spooftutorial/
Once again, thank you for alerting us to the spoof email you received.
Your efforts help us ensure that eBay remains a safe and vibrant online
marketplace.
Regards,
Name Withheld (you dont need to know their name)
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)